Legal Policies for scld media

Welcome to the Policies page of scld media (“we,” “our,” or “us”). Please review the terms below to understand your rights and obligations when using our services or content.

1. Terms & Conditions

By engaging our services, you agree to the following:

• Provide us with the access, permissions, and resources required to deliver the services (e.g., software, dashboards, or platforms).
• Sign a formal service agreement before work begins.
• Keep our strategies, processes, and other confidential materials private unless we grant written permission.
• Any legal action or dispute is governed by the laws of India and falls under the jurisdiction of Indian courts.

2. Cancellation & Refund Policy

scld media provides bespoke digital services for each client. Our cancellation and refund terms are as follows:

• Cancellations made within five (5) days of purchase—provided that no work has begun—are fully refundable.
• Completed services or delivered content are non-refundable.
• Approved refunds are processed within six to eight (6–8) business days.

3. Shipping & Delivery

All deliverables are provided digitally; no physical goods are shipped.

4. Privacy Policy

scld media values your privacy and data security. We collect and store only the information necessary to deliver our services and maintain clear communication. Full privacy terms are detailed in our service contracts.

• We may collect your name, email address, phone number, and project-related files.
• We will never share or disclose your personal or business information without your explicit consent, unless legally required.

How we use your information:

• To produce and deliver video content, strategic documents, and other agreed-upon services.
• To manage project-related communication and support.

Your rights:

• You may request deletion of your stored data at any time.
• You may request a copy of all data and files we hold that are associated with you or your business.